FAQ - Frequently Asked Questions

Gowdy’s Belfast   /   Frequently asked questions

A little help,
before you visit.

Find answers about wedding suits, fittings, schoolwear and online orders. Choose a topic, then tap a question to open its answer.

01

Wedding suit hire

From your first visit to collecting your wedding outfits.

When should we book our wedding suits?

Wedding hire is usually booked around six months to a year before the wedding. Earlier or later can work too—get in touch so we can check availability for your date.

Do we need an appointment?

Saturday appointments are recommended. You’re welcome to browse during the week without one. Please book in advance for a joint wedding-party fitting. Evening appointments are available on request—call the Hire Department.

Does the whole party need to come to the first visit?

No. It’s useful to come in with your partner or one or two people first to explore the options. Once you’ve chosen your look, we can arrange fittings for the rest of the party.

What does the £99 wedding-hire package include?

Wedding-party suit hire, plus a brand-new shirt and cufflinks to keep. The £99-per-person offer applies to wedding parties of five or more. Styles and sizes are subject to availability; groom upgrades are priced separately.

How much is the wedding-hire deposit?

The minimum payment to secure wedding hire is £300: £200 towards the hire cost and a £100 refundable security deposit. The security deposit is included in the £300, not added on top. Refunds are subject to the hire terms and conditions.

When should our party be fitted?

Arrange your wedding-party fittings around six to eight weeks before the wedding. Book a joint fitting in advance so we can plan for everyone. Tell us early if anyone cannot attend in person.

Someone in our party lives abroad. How do you fit them?

That’s easy—send us their measurements. If they need help, they can have their measurements taken at a menswear shop near them. We’ll have a suit ready to try on as soon as they arrive. If anything needs changing, we’re available to swap items right up to your wedding day.

What sizes do you offer?

Our in-store wedding-hire range runs from 34″ to 62″ chest. Availability varies by style. Tell us about the sizes your party needs, including any special fitting requirements, when you book.

When do we collect and try on our outfits?

Wedding outfits can be made available up to five working days before the event. We’ll agree your collection date with you. Everyone should try on their outfit at collection so we can check the final fit and address any issues.

When do hired outfits need to be returned?

Return all hired items by 3pm on the agreed return date, on their original hangers and in their original covers. We are closed on Sundays. Check your booking details and the hire terms for your return arrangements.

Should we clean the suits before returning them?

No. Please don’t wash or dry-clean hired items. Return them as supplied, with their hangers and covers, and let our team handle the cleaning.

Can we change or cancel a wedding-hire booking?

Please contact us as soon as your plans change. Changes depend on availability and may involve additional costs. Cancellation and refund conditions are set out in our hire terms and conditions.

02

Wedding suits to buy

Choose an outfit for your day—and the occasions that follow.

When should we come in to buy?

Visit early enough to explore the collection and allow time for any ordering or alterations. Six months is perfect, but a few months either side is good too. Please get in touch if you need more information.

What does the £295 package include?

A wedding suit to buy, with shirt and tie included. Available styles and sizes vary. We’ll discuss any alterations and additional costs in-store.

Can we buy for the whole wedding party?

Yes. We can help coordinate outfits for the groom and groomsmen, but it’s useful to come in without the full party first to look at options. Availability depends on the style and sizes required.

Can the groom buy while the groomsmen hire?

Yes. We can help explore a groom’s outfit to keep alongside coordinated hire outfits for the party. Discuss the combination with us in-store so we can check styles, sizes and prices.

Are the photographed styles always available?

Some collections change seasonally. The photographs show examples from our current wedding range; visit the showroom to see the current selection and check sizes.

Can you help with fit and finishing details?

Yes. Try the options in-store and discuss your sizes, waistcoat, shirt and tie with our team. We’ll explain any alterations needed, timings and additional costs before you decide.

03

Tuxedo & single suit hire

Help with black-tie events, individual bookings and collection.

How far ahead should I book a single hire?

We recommend reserving around two weeks before your event. If you book earlier, your suit may be prepared closer to the date. Need it sooner? Call us to check availability.

Where can I book a tuxedo?

Use our tuxedo booking page to view the current price and options. Read the fitting and collection guide before booking, or call the Hire Department if you need help.

When do I collect and return a single hire?

Standard collection is from the day before your event, with return the following working day. We are closed on Sundays. Your agreed booking dates apply; allow time to try on the outfit in-store at collection.

Can I collect a tuxedo on the same day?

Same-day hire is subject to availability and opening hours. Call us before travelling for an urgent fitting. The tuxedo guide explains the current same-day arrangements.

Can I hire for longer or take a suit abroad?

Please tell us your travel dates before booking so we can agree collection and return arrangements. Longer hires can incur extra charges. Ask for a quote for the full period you need.

What should I do if something doesn’t fit?

Try your outfit on at collection and speak to us immediately if anything needs changing. If you notice a problem later, call the Hire Department as soon as possible so we can help.

04

School uniform & sizing

Find the right school, garments and sizes.

How do I find my school’s uniform?

Use Find your school and open your school’s collection. Check the school’s current uniform list as requirements can differ by school and year group.

An item is out of stock online. Will it be in the shop?

If an item is out of stock online, it is also out of stock in-store. We replenish stock regularly—contact us if you’d like information about the next delivery.

How do I choose the right size?

Check the sizing information on the product page before ordering. If you’re unsure, visit the shop for help or contact us with the school and garment you need. Sizes can vary between garments.

Why do uniform prices differ between shops?

Shops may source different fabrics, construction and fits for approved uniform items. These differences can affect the price. Our team can explain the options we stock for your school.

Do you stock the new Strathearn uniform?

We stock the remaining traditional Strathearn uniform, not the new uniform. See our Strathearn collection for available items and transition information.

Do you sell school shoes?

Yes. Browse our school shoes, including available sizes and fitting notes. Check your school’s footwear rules before choosing a pair.

05

Online orders, delivery & returns

Practical help after you place an order.

Can I collect an online order from the shop?

Yes—free collection is available on all orders. Choose collection at checkout and wait for your ready-to-collect message before travelling. Bring your order confirmation or order number.

How long does delivery take?

Please allow around two to three weekdays for delivery. This is an estimate; any different lead time shown on a product page applies to that item. For an urgent order, call before purchasing. See our delivery information.

How much does delivery cost?

The delivery charge for your basket and address is shown at checkout before payment. Collection from our Belfast shop is free.

How do I arrange a return or exchange?

Contact us with your order number and the items involved. For an exchange, check replacement-size availability with us and arrange it in-store. Read the returns policy for the conditions and deadlines that apply to your purchase.

What if an item arrives faulty, damaged or incorrect?

Please contact us promptly with your order number and a description of the problem so we can help arrange the next steps. Keep the item and packaging while we resolve it.

06

Visiting & getting in touch

Plan your visit to Gowdy’s Belfast.

Where is Gowdy’s?

You’ll find us at 121–131 Woodstock Road, Belfast BT6 8AB.

What are your opening hours?

Our usual hours are Monday–Saturday, 9:30am–4:30pm. The latest time to try on stock is 4pm. We are closed on Sundays; contact us about public-holiday or Christmas opening hours before travelling.

How do I book an appointment?

Use our appointment scheduler. Sign in or create an account to book. You can also call 028 9045 9052 and select the Hire Department.

How do I contact you about a booking or order?

Call 028 9045 9052 or email info@gowdys.net. Include your order or booking reference if you have one, so we can find your details.

Still have a question?

Call 028 9045 9052 or email info@gowdys.net.
For suit enquiries, select the Hire Department.

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